We're located in Kuakata, with strategic access to multiple natural attractions. Our resort is just 200 meters from both Sunrise Point and Sunset Point, and we have exclusive access to a 1.5 km government-approved private beach. All major attractions including Laal-Kaakrar Dweep, Mini Switzerland Point, Kauar Char, Gangamoti Lake, and the Swampt Forest are within easy reach.

As the first project in Bangladesh to offer this variety, our 9 facilities include:

1. Luxury accommodation with eco-friendly design
2. Private beach access (1.5 km stretch)
3. Eco-safari and nature tours (Swampt Forest)
4. Water-based activities and island excursions
5. Cultural immersion programs
6. Wellness and spa services
7. Adventure sports and trekking
8. Fine dining with local and international cuisine
9. Conference and event facilities

Reservations can be made through:

• Our website: seavinevillage.com
• Phone: [Contact Number]
• Email: reservations@seavinevillage.com
• Walk-in (subject to availability)

We recommend booking at least 2-3 weeks in advance, especially during peak seasons (November-February and April-June).

• Cancellations 15+ days before arrival: Full refund minus 10% processing fee
• Cancellations 7-14 days before: 50% refund
• Cancellations less than 7 days: No refund
• No-shows: No refund
• Date changes subject to availability with 48 hours notice

 Yes! We offer various packages including:

• Honeymoon packages (3 nights/4 days)
• Family vacation packages (flexible duration)
• Weekend getaway packages
• Corporate retreat packages
• Adventure seeker packages
• Wellness retreat packages (3-7 days)

Contact us for current package details and seasonal offers.

We offer multiple accommodation options:

• Deluxe Rooms (sea/lake view)
• Executive Suites
• Family Villas (2-3 bedrooms)
• Eco-Cottages (sustainable design)
• Luxury Beach Cabanas

All accommodations feature modern amenities while maintaining eco-friendly standards.

Absolutely! We offer family villas with multiple bedrooms, child-friendly amenities, and baby cots upon request. Our facilities include children's play areas, shallow beach zones, and supervised activities suitable for all ages.

Yes, we have wheelchair-accessible rooms and pathways. Certain attractions like the Swampt Forest have elevated walkways suitable for wheelchairs. Golf carts are available for transportation within the resort. Please inform us of any specific needs during booking.

Yes! Kuakata is one of the few places in the world where you can witness both sunrise and sunset from the same beach. Our Sunrise Point and Sunset Point are just 200 meters from the resort, making it incredibly convenient for guests.

Complimentary access to:

• Private beach (1.5 km stretch)
• Sunrise/Sunset viewing points
• Basic water sports equipment
• Fitness center
• Resort grounds and gardens
• Evening cultural programs (select days)

Premium activities like island tours, eco-safaris, and spa treatments are charged separately.

Island tours can be booked:

• At time of room reservation
• At our Concierge Desk (subject to availability)
• Online through our activities portal

Tours run on weekends and select weekdays. Advance booking recommended, especially during peak season.

Yes! We offer different difficulty levels:

• Easy Trek: 1-hour scenic walk (suitable for all ages)
• Moderate Trek: 2-hour hike with moderate inclines
• Advanced Trek: 3-hour challenging route

All treks are guided by experienced professionals with first-aid training.

Our eco-safari includes:

• Guided walk through elevated wooden pathways
• Wildlife spotting (birds, crabs, reptiles, and seasonal visitors)
• Educational presentation on mangrove ecosystems
• Photography opportunities
• Traditional herbal tea experience
• Duration: 1.5-2 hours

Tours available twice daily with maximum group size of 15 for minimal environmental impact.

We feature multiple dining venues:

• Main Restaurant: Buffet and à la carte (local & international)
• Beach Grill: Fresh seafood and BBQ
• Lakeside Café: Light meals and beverages
• Sunset Lounge: Cocktails and snacks
• In-room dining: Available 24/7

We cater to dietary requirements including vegetarian, vegan, and allergy-specific meals with advance notice.

Depends on your booking:

• Room Only: No meals included
• Bed & Breakfast: Breakfast included
• Half Board: Breakfast and dinner included
• Full Board: All three meals included
• All-Inclusive: All meals, select beverages, and some activities

Check your booking confirmation or contact us for details.

Yes, complimentary WiFi is available in all rooms, common areas, and most outdoor spaces. However, we encourage guests to embrace a digital detox and enjoy the natural surroundings!

Our wellness center features:

• Traditional massages (Swedish, Thai, deep tissue)
• Ayurvedic treatments
• Aromatherapy
• Yoga and meditation sessions
• Fitness training
• Beauty treatments

Book through our spa concierge or at the front desk.

Yes! We offer:

• Private car service (door-to-door)
• Shared shuttle service (scheduled departures)
• Assistance with public transport coordination
• Airport/station pickup

Contact our reservations team for rates and schedules.

Yes, we have:

• Main conference hall (capacity: 100 people)
• Breakout rooms (capacity: 15-30 each)
• Outdoor event spaces
• Audio-visual equipment
• Catering services
• Team-building activity coordination

Perfect for corporate retreats, seminars, and workshops. Contact our events team for customized packages.

 Our sustainability practices include:

• Architecture designed to minimize environmental impact (Rafiq Azam's eco-conscious design)
• Solar power supplementation
• Rainwater harvesting
• Waste management and recycling programs
• Use of local, sustainable materials
• Support for local communities
• Conservation partnerships for Swampt Forest preservation
• Plastic reduction initiatives
• Organic gardens supplying our kitchens

 We're committed to responsible tourism:

• Employment opportunities for local residents
• Sourcing from local farmers and artisans
• Cultural programs that preserve traditional practices
• Education programs about conservation
• Revenue sharing with community development projects
• Support for local schools and healthcare facilities

• Peak Season (November-February): Cool, dry weather; ideal for all activities; higher rates
• Summer (March-June): Warm; great for water activities; fewer crowds; moderate rates
• Monsoon (July-October): Lush greenery; dramatic skies; lowest rates; some activities weather-dependent

Each season offers unique experiences!

Recommendations by season:

• Winter: Light jacket for evenings, comfortable walking shoes, sunscreen
• Summer: Light cotton clothing, sunhat, sunscreen, swimwear
• Monsoon: Light rain jacket, waterproof footwear, quick-dry clothing

Year-round: Camera, binoculars (for bird watching), insect repellent, any personal medications

 Yes, our government-approved private beach has designated swimming areas with:

• Lifeguards on duty during daylight hours
• Safety buoys marking safe zones
• Beach safety briefings
• First-aid station nearby

Always follow lifeguard instructions and warning flags

• On-site first-aid station
• 24/7 medical assistance
• Doctor on call
• Ambulance service available
• Nearest hospital: 15 km (arrangements can be made)
• Pharmacy in resort

Guests with specific medical conditions should inform us during booking.

Absolutely. We have:

• Supervised children's activity areas
• Shallow beach zones designated for children
• Child-proofed rooms upon request
• Babysitting services (advance booking required)
• Kids' club with trained staff
• Family-friendly dining options

We accept:

• Cash (BDT)
• Major credit cards (Visa, Mastercard, Amex)
• Debit cards
• Mobile banking (bKash, Nagad, Rocket)
• Bank transfers

A 5% service charge applies to all card payments.

Standard inclusions:

• Service charge: 10% (on food & beverage)
• Government taxes: As applicable
• Resort fee: Included in room rate

Optional charges:

• Premium activities and tours
• Spa and wellness treatments
• Private event setups
• Special dining experiences

All prices are clearly communicated during booking.

Yes! We offer special rates for:

• Corporate groups (10+ rooms)
• Wedding parties
• Educational groups
• Extended stays (7+ nights)
• Return guests (loyalty program)

Contact our group sales department for customized quotations.

Absolutely! We're a premier destination wedding venue offering:

• Beach ceremony locations
• Indoor banquet halls
• Customizable wedding packages
• Dedicated wedding planner
• Catering and decoration services
• Guest accommodation packages
• Photography and videography coordination

Contact our events team for detailed wedding brochures.

• Indoor venue: 100-150 guests
• Outdoor beach setup: 200+ guests
• Intimate gatherings: Customizable arrangements

We can accommodate various event sizes from intimate celebrations to large corporate functions.

• Front desk: Extension [Number] (24/7)
• Concierge: Extension [Number]
• Room service: Extension [Number]
• Emergency: Extension [Number]

All contact information is provided in your room upon check-in.

• Check-in: 2:00 PM
• Check-out: 12:00 PM (noon)
• Early check-in/late check-out: Subject to availability with additional charges

Luggage storage available for guests arriving early or departing late.

Currently, we maintain a no-pets policy to ensure all guests' comfort and safety, and to protect the local ecosystem. Service animals are permitted with prior notification and appropriate documentation.

 We value your feedback! You can:

• Complete the in-room guest survey
• Email us at feedback@seavinevillage.com
• Leave a review on our website
• Speak with our Guest Relations Manager
• Share on social media (tag @seavinevillage)

Your insights help us continuously improve our services.

We maintain enhanced protocols:

• Regular sanitization of high-touch areas
• Hand sanitizer stations throughout property
• Social distancing measures when required
• Staff health screening
• Flexible cancellation for health-related issues
• Contactless check-in/out options

Protocols are updated based on current government guidelines.

Yes, we strongly recommend travel insurance covering:

• Trip cancellation/interruption
• Medical emergencies
• Lost luggage
• Adventure activities

This provides peace of mind for unforeseen circumstances.